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(215) 565-0220
Honest Answers

Frequently Asked Questions

Everything you want to know about our services, pricing, and process — straight from Evan at AutoZmotive in Philadelphia.

About AutoZmotive

Who owns AutoZmotive?

AutoZmotive is owned and operated by Evan, a certified mechanic and lifelong Northeast Philadelphia resident. Evan opened the shop to give the Holmesburg community a trustworthy alternative to dealerships and chain shops — a place where you always know what you're paying for and why.

How long have you been in business?

AutoZmotive opened in 2024. In a short time we've built a 5-star reputation on Google from real Philadelphia drivers who value honest work, transparent pricing, and quality repairs.

Where are you located?

We're located at 7929 Charles St, Philadelphia, PA 19136 — in the Holmesburg neighborhood of Northeast Philadelphia. We serve drivers from Holmesburg, Mayfair, Torresdale, Fox Chase, and all surrounding communities.

Get directions on Google Maps
What are your hours?

We're open Monday through Friday, 8:30 AM to 5:30 PM. We are closed on weekends. If you need a state inspection, drop your vehicle off before 9:30 AM to qualify for our $29.95 special pricing.

Do you do walk-ins or appointments only?

Walk-ins are welcome, but appointments are preferred so we can have the right parts ready and minimize your wait time. You can book online anytime or call us at (215) 565-0220 to schedule.

Book an appointment

Pricing & Payment

How much does an oil change cost?

Our full synthetic oil change starts at $69.99 for up to 5 quarts with a standard filter. The price includes fluid top-off, tire pressure check, and a complimentary multi-point inspection. Cartridge-style filters or vehicles requiring more than 5 quarts may be slightly higher. We use full synthetic on every oil change — no conventional, no blends.

Oil change details
How much is a brake job?

Brake pad replacement starts at $159.99 per axle, which includes pads, caliper cleaning and lubrication, and a road test. If your rotors need resurfacing or replacement, that's additional. We always show you photos or video of worn parts before starting any brake work so you can see exactly what needs attention.

Brake service details
What payment methods do you accept?

We accept cash, all major credit and debit cards (Visa, Mastercard, American Express, Discover). Please call ahead if you have questions about payment for a specific repair.

Do you offer financing?

We currently do not offer in-house financing. For large repairs, we recommend reaching out to your bank or credit union about a personal loan or credit line before your appointment. Our transparent estimates make it easy to plan ahead.

Why are your prices different from the dealer?

Dealerships charge for their franchise fees, brand overhead, and high-volume corporate pricing — not just parts and labor. As an independent shop, we have lower overhead and pass those savings on to you. You get the same quality work and parts without the dealer markup.

Why choose an independent shop

Services

What vehicles do you service?

We service all makes and models — domestic and foreign. That includes American brands like Ford, Chevrolet, Dodge, and GMC; Japanese brands like Toyota, Honda, Nissan, Subaru, Hyundai, and Kia; and European luxury vehicles including BMW, Mercedes-Benz, Audi, and Volkswagen.

View all services
Do you work on BMW, Mercedes, Audi?

Yes. We work on European luxury vehicles including BMW, Mercedes-Benz, Audi, Volkswagen, and Land Rover. We use professional-grade diagnostic tools — including the Topdon Phoenix Max and Launch scan tools — that cover all European makes. You get honest, fair pricing without a luxury surcharge.

Do you service Tesla and other EVs?

We service electric and hybrid vehicles for brakes, tires, suspension, general maintenance, and diagnostics. We do not perform high-voltage battery work or EV-specific powertrain repairs, which require OEM-level certification. One of our verified customers brought in their Tesla for wheels and specialty tires — we got it done.

Do you do state inspections?

Yes — we're a certified PA state inspection station. Our standard inspection price is competitive, and if you drop your vehicle off before 9:30 AM, you qualify for our $29.95 special pricing. We cover both the safety inspection and emissions (OBD-II) test.

State inspection details
Do you do emissions testing?

Yes. Pennsylvania's emissions test is included with our state inspection service. We use state-approved OBD-II testing equipment. If your vehicle has a check engine light on, it will fail emissions — we can diagnose and repair the underlying issue before your inspection.

Do you do diesel trucks?

We handle most diesel maintenance and repairs including oil changes, brakes, suspension, and diagnostics. For complex diesel-specific engine work on large commercial trucks, please call ahead so we can confirm capability for your specific vehicle.

Warranty & Guarantee

What warranty do you offer?

Every repair at AutoZmotive is backed by a 12-month / 12,000-mile warranty on parts and labor. This is our commitment that the work was done right. If something covered by the warranty fails, we'll make it right at no additional charge.

What does the 12-month warranty cover?

Our warranty covers defects in parts and workmanship for 12 months or 12,000 miles from the date of service, whichever comes first. It applies to the specific repair performed — for example, if we replaced your brake pads and rotors, that axle is covered. Wear-and-tear on unrelated components or damage from accidents is not covered.

What if something goes wrong after the repair?

Call or text us right away — (215) 565-0220. We stand behind every job we do. If the issue is related to the work we performed and falls within the warranty period, we will diagnose and repair it at no cost to you. You deal directly with Evan, the person who did the work.

Do you honor warranties on customer-supplied parts?

We can install customer-supplied parts in some situations, but we cannot offer our standard 12-month warranty on those parts since we cannot control their quality. Labor may still be warranted. Call ahead to discuss your situation before your appointment.

Appointments & Booking

How do I book an appointment?

You can book online using our appointment scheduler, call us at (215) 565-0220, or text us at (215) 978-7049. Online booking is available 24/7 and lets you pick your service, date, and time at your convenience.

Book online now
Can I get a same-day appointment?

We do our best to accommodate same-day requests, especially for urgent issues. Call us at (215) 565-0220 early in the morning for the best chance of same-day service. Walk-ins are welcome when we have availability.

How long will my repair take?

It depends on the service. An oil change typically takes 30–45 minutes. Brake service is usually 1–2 hours. Diagnostics and engine repairs can take a full day or more depending on complexity. We'll give you an honest time estimate when you drop off and keep you updated throughout the day.

Do you offer loaner cars?

We do not currently offer loaner vehicles. If you need transportation while your car is being serviced, we recommend arranging a ride through a friend or rideshare app. We'll call or text you as soon as your vehicle is ready.

Diagnostic & Repair Process

Will you show me what's wrong?

Always. Before any repair begins, we photograph or film the worn or damaged part and show it to you. No pressure, no guessing — you see exactly what we found and decide whether to proceed. This is a core part of how we operate.

Do you charge for estimates?

Visual estimates are free. For in-depth diagnostic work — such as tracing an electrical issue or diagnosing engine problems — we charge a diagnostic fee starting at $75 because it involves significant time and professional equipment. The fee is credited toward your repair if you proceed.

What if the repair costs more than estimated?

We will always contact you before exceeding the original estimate. You'll never be surprised by a bill that's higher than what we discussed. If we discover additional issues during the repair, we explain them, show you evidence, and get your approval before doing any additional work.

Can I bring my own parts?

In some cases yes, but we recommend against it for most repairs. Parts from unknown sources may not fit correctly or meet quality standards, and we cannot warranty them. We source quality parts that meet or exceed OEM specifications. Call us to discuss your specific situation.

Do you use OEM or aftermarket parts?

We use quality aftermarket parts that meet or exceed OEM specifications for most repairs. For certain European luxury vehicles or specific components, OEM parts may be recommended. We'll discuss your options and pricing before ordering any parts.

Specific Services

How often should I get an oil change?

We recommend every 5,000 miles for vehicles using full synthetic oil under normal driving conditions. If you drive primarily short trips in stop-and-go Philadelphia traffic, or you tow frequently, consider every 3,000–4,000 miles. Always follow your vehicle's oil life monitor as a secondary guide.

Oil change service
How do I know if I need new brakes?

Common signs include squealing or grinding when braking, a soft or spongy brake pedal, vibration through the steering wheel when stopping, or the vehicle pulling to one side under braking. If your brake warning light is on, come in immediately. We offer a free visual brake inspection with any service visit.

Brake service details
What's a multi-point inspection?

A multi-point inspection is a comprehensive visual check of your vehicle's key systems — tires, brakes, fluids, lights, belts, hoses, and battery. We perform one with every oil change at no extra cost. It's designed to catch developing issues before they become costly breakdowns.

Do you rotate tires?

Yes. Tire rotation is part of our preventative maintenance services. Rotating tires regularly ensures even tread wear across all four corners, extending the life of your tires and improving handling. We recommend rotation every 5,000–7,500 miles.

Preventative maintenance
Can you fix my A/C?

Yes — A/C repair and recharge is one of our featured services. We work with both R134a refrigerant ($150–$200) and the newer 1234YF refrigerant used in most post-2015 vehicles ($230–$300). We also diagnose and repair compressors, condensers, evaporators, and heater cores.

A/C repair service
Do you do alignments?

Yes. We offer four-wheel alignment for $120. Proper alignment reduces tire wear, improves handling, and helps you avoid drifting on Philadelphia's uneven roads. We recommend checking alignment annually or any time you've hit a significant pothole or curb.

Alignment service

Emergency & After Hours

What if my car breaks down at night?

You can text Evan at (215) 978-7049 even outside business hours — he'll do his best to respond. For roadside emergencies, we recommend calling a local towing company to have your vehicle brought to our shop at 7929 Charles St. Leave us a voicemail and we'll get you in first thing in the morning.

Do you tow?

We do not operate a tow truck. However, we can recommend local towing companies in Northeast Philadelphia. Once your vehicle arrives at our shop, we'll diagnose and repair it promptly. You can arrange towing directly or ask us for a referral when you call.

Can I leave my car overnight?

Yes. If your vehicle is towed to the shop after hours, or if you prefer to drop it off the evening before your appointment, you can leave it in our lot overnight. Please call or text ahead to let us know so we can expect it and prioritize your vehicle first thing in the morning.

Still Have a Question?

Our team is happy to answer any question not covered above. Call, text, or stop by — we're in Holmesburg, Philadelphia, Monday through Friday.

Ready to Get Your Car Fixed?

Call us today or stop by the shop. Walk-ins welcome, appointments preferred.